ways of customer engagement

How can we engage customers along the development process? Our cheat sheet poster helps to choose suitable methods to incorporate their opinions, attitudes, habits and behavior.


We are happy to send the cheat sheet per snail mail!

For us CX is not an added value. It is the ultimate value your customers perceive whenever they interact with your business.
Companies work with us for that reason.


Strategic Planning

Customer Experience Strategy

Customer Experience Management

Customer Journey

User Experience Strategy

Brand Experience

Human Centred Innovation

Service Innovation

Value Proposition Design

Business Design

Multi Channel & Eco System Strategy

User Insights

User Research

Qualitative Interviews

Online Diaries

In- Home Visits

Quantitative Surveys and Benchmarks

Customer Journey Analytics / Customer Journey Mapping

Trend Research

Concept & Design

User Centred Design

Service Design / Service Blueprint

Information Architecture

Interaction Design

Design Sprints

User Experience Design

Cross Device (responsive) Design



Social Media Design

Content Definition

Multimedia Design

IT integration

Agile UX Support

Frontend & Backend Development
(Html CSS)

iOS Development

Product Requirement Specifications